Infrastructure Monitoring Lead
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 7 yearsJob Description
Infrastructure Engineering II-SUPPORT SERVICES-CTO Head
Role Name: Infrastructure monitoring lead
Department IT Location MUMBAI, KOTAK INFINITY Number of Positions 1 Reporting Relationships M6 Position Grade M3/M4
- Job Requirements:
- 7 Years as working on Infrastructure monitoring, patching & automation products preferably BMC products (TSOM/Helix Operations manager, TSA, TSCO, Discovery).
- End to end life cycle of managed environments (manage from and to) covering installation, configuration, management, support and troubleshooting etc.
- Multi-platform Operating Systems basic knowledge/understanding (Windows, Linux, AIX etc). Practical experience of working on site with heterogeneous instances.
- Ability to manage projects end to end.
- Ability to create and update documentation e.g. Standard Operating Procedures and others for IT supported services and applications.
- Understanding of Service Delivery from Incidents, Problem, Changes to SLAs.
- Ability to coordinate with various teams, understand requirement & provide solutions/resolutions.
- Effective communication skill.
- Desire & ability to learn & grow.
- Functional knowledge of ServiceNow integration would be preferable.
Qualification – Should be a graduate
Job Role
Experience Level
Executive LevelJob role
Job requirements
About company
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