Kpmg India Services Llp

KYC AML Operations Manager

Kpmg India Services Llp
Bengaluru/Bangalore
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 10 yearsMin. 10 years

Job Description

KGS - Manager - KYC AML

The role may be used on either a large (complex or simple) engagement as a deputy role under a Senior Operations Manager or on a small (complex or simple) engagement as the lead Operations role. The successful applicant will be responsible for managing the transition into the new engagement as well as delivering the objectives and business case for the client. The role will manage a team of up to 50+ people in the delivery of services referred to above. The ability to engage and communicate, with good people management skills and experience are therefore essential, with a demonstrable track record of having successfully led a small to medium team in an operation environment. In addition, the role will be required to build an understanding of our technology product (BPMO) to support the delivery into the operation, with a focus on process standardization and improvement to ensure our services are delivered to a high quality at as low a cost as possible. The role will involve working with several internal functions e.g. Operations Support, Design and Set Up/Transition, other Operation engagements within KGS, so the ability to proactively build and maintain internal networks will be key to the success of the role.

·Liaise with the Transition Manager and provide operational input to IT Technology to ensure designed technical solutions are fit for operational purpose. Building core knowledge in team during set up activities in liaison with Transition Manager.
·Dealing with growth as per capacity plan in liaison with Operations Support and KGS Operations Manager. Ensure the onshore department is resourced with sufficient well trained and well motivated staff and that staff are developed to their potential in line with current and predicted operational needs.
·To effectively manage process for the client across sites, ensuring a high level of customer service to all customers. Maintain day to day client relationship activities and provide input, preparation and support to contractual Service Reviews.
•Contingency planning for level/volume of accounts, allowing for changes arising from internal and external factors, agreeing assumption reviews with client as per contractual obligations. Maintenance of Service Levels in onshore department and by overall engagement, ensuring a high level of customer service at all time.
•Identify and diagnose sub-optimal business performance. Ensure that the potential risk to company arising from money laundering and fraud, is minimized. Actively always protecting the client’s interest in complying with statutory regulations and legislation.
•Reporting of issues of concern to Operations Support, Senior Leadership, and where appropriate, to the client. Initiate and support improvements to processes and techniques to achieve higher levels of efficiency and effectiveness and to maximize productivity gains.
•Constantly seek opportunities to digitize the existing process. Maintain control over operational budget, demonstrating due care and diligence in exercising operational level mandates within authority outlined in the Delegated Authorities Manual. Provide support and cover for operations management levels across functions within KGS. Demonstrate flexibility to manage activities across sites as required. Develop potential for progression/ succession in next few years.

Educational qualifications

•Bachelors Degree

Work experience

•Min 10+ yrs in an operational environment, where at least 4 - 5 yrs has been spent at a management level. Minimum of 3 years of managing a small/medium team (50+).

Mandatory  Technical & Functional Skills

•Operations background demonstrating excellent core knowledge of applying KYC/AML, Sanctions Screening (Crypto due diligence will be an added advantage) within a financial institution. Formidable level knowledge of quality control procedures and regulatory standards.
•Budgeting, forecasting and planning experience in an operational environment. Awareness of the FCA, CCA, Data Protection Act and other relevant legislation, procedures and processes.
•Preferred background in Financial services industry, with exposure to remediation, complaint handling, claims processing and conduct risk reviews in the US, although not essential.
•Agent productivity as measured by RE’s or SLA’s. Profitability of business by controlling costs, losses and margins.
•Resource Management and staff turnover rate. Adherence to regulatory requirements.
 

Key Behavioral Attributes/Requirements

•Analytical and problem-solving skills and the ability to use information to generate creative solutions to benefit the business. Ability to be customer focused and drive results.
•Ability to lead the team and developing others.
•Presentation and Project Management skills. Focus on results-led management.

Experience Level

Mid Level

Job role

Work location
Work locationBangalore, Karnataka, India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryBanking Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 10 years

About company

Name
NameKpmg India Services Llp
Job posted by Kpmg India Services Llp

Similar jobs you can apply for

Back Office
Suxxus International Private Limited

Back Office Staff

Suxxus International Private Limited
Sunkadakatte, Bengaluru/Bangalore
₹15,000 - ₹18,000
Work from Office
Full Time
Any experience
No English Required
Blackbuck

Sales Associate

Blackbuck
Kadubeesanahalli, Bengaluru/Bangalore
₹16,000 - ₹20,000
Work from Office
Full Time
Any experience
Basic English
Praveens Fab Creation India Pvt. Ltd.

MIS Executive

Praveens Fab Creation India Pvt. Ltd.
Shivaji Nagar, Bengaluru/Bangalore
₹20,000 - ₹40,000
Work from Office
Full Time
Min. 2 years
Basic English

Back Office Coordinator

SBA Services
Singasandra, Bengaluru/Bangalore
₹14,000 - ₹19,000*
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
ARDS

Back-end Executive

ARDS
Banashankari, Bengaluru/Bangalore
₹15,000 - ₹20,000
Work from Office
Full Time
Any experience
Basic English
Sourcetal Hiretech Private Limited

Back Office Executive

Sourcetal Hiretech Private Limited
Kammanahalli, Bengaluru/Bangalore
₹15,000 - ₹20,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 10 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru/Bangalore to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru/Bangalore at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Bengaluru/Bangalore . Through apna, you can find jobs in 64 cities across India. Join NOW!