Lead Operational Risk Officer

Lead Operational Risk Officer - Consumer Banking

About this role:

Wells Fargo is seeking a Lead Operational Risk Officer 

In this role, you will:

• Develop, implement, and monitor risk-based programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events
• Maintain a balance between risk mitigation and operational efficiency
• Evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls
• Analyze extremely complex business and system changes to determine impact, identify operational risk issues and participate in the development of risk ratings
• Provide operational risk expertise and consulting to complex business units for initiatives with high risk, generally spanning multiple business lines
• Design and develop the most complex testing strategies, methodologies and analyses
• Consult with the business to develop corrective action plans and effectively manage change
• Identify training opportunities
• Design and coordinate the development of training materials and coordinate or deliver training
• Report findings and develop business cases to influence executive management, management committee member or head of business on the need for controls to mitigate risk
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Lead project or virtual teams and mentor less experienced staff

Required Qualifications:

• 5+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Required Qualifications for Europe, Middle East & Africa only:

• Experience in Operational Risk or equivalent demonstrated through one or a combination of the following: work experience, training, education

Desired Qualifications:

• Knowledge and understanding of continuous monitoring tools/detection tools/controls/processes, and ability to identify emerging risks and offer mitigations recommendations
• Experience with Risk Appetite Metric and Key Indicator programs
• Experience with Risk Control Self-Assessment (RCSA) process
• Experience with Operational Risk Event (ORE) assessment process
• Experience with Enterprise Risk Identification (ERID) assessment process
• Experience with Tableau and other visualization tools, with the ability to incorporate a visual data story into an actionable narrative for executive audience

Job Expectations:

• Industry certifications from ICAI or ISACA or FRM or CIA or  IIA.org preferred
• Excellent verbal, written, and interpersonal communication skills
• Strong analytical skills with high attention to detail and accuracy, and ability to draw conclusions and translate findings from complex data
• Experience gathering, analyzing and interpreting large datasets
• Ability to execute in a fast paced, high demand environment while prioritizing work and balancing multiple priorities
• Advanced Microsoft Office skills and adept at working with Artificial Intelligence tools including using them in production
• Ability to work effectively in a team environment and across all organization levels, where flexibility, collaboration and adaptability are important
• Ability to exercise independent judgement and creative problem solving techniques
• Experience in reporting and Insights

·    Position based out of Bangalore or Hyderabad
·    Hybrid working model with strict adherence to required in-office expectations
·    Shift Timings from 01:30 pm to 10:30 pm

Posting End Date: 

3 May 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.