Kotak Mahindra Bank Limited

Operations Team Member

Kotak Mahindra Bank Limited
Bengaluru/Bangalore
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years

Job Description

Operations Team Member-WBG OPERATIONS (OPS)-Customer Service Desk

We are seeking a proactive and detail-oriented professional to join our WBG Operations team at the Customer Service Desk. The ideal candidate will have hands-on experience in banking operations, particularly in RTGS/NEFT transactions, fund transfers, and tax payments. This role requires strong communication skills, a customer-centric approach, and proficiency in Excel to support daily operational tasks and client servicing. Handle and process RTGS, NEFT, fund transfers, and tax payments efficiently at the branch, mid-office, or front office level. Provide prompt and accurate support to customers and internal teams regarding transaction status, payment issues, and operational queries. Ensure compliance with internal policies and regulatory guidelines during transaction processing. Maintain and update transaction records and reports using Excel and internal banking systems. Collaborate with other departments to resolve discrepancies or escalations related to customer transactions. Monitor transaction queues and ensure timely execution of all payment instructions. Assist in audits and internal reviews by providing necessary documentation and reports. Continuously identify areas for process improvement and contribute to enhancing service delivery.

Experience Level

Entry Level

Job role

Work location
Work locationBangalore, Karnataka, India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryBanking Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

Similar jobs you can apply for

Business Operations
Novel Facility Services Private Limited

Operation Manager

Novel Facility Services Private Limited
Koramangala, Bengaluru/Bangalore
₹25,000 - ₹35,000
Work from Office
Full Time
Min. 3 years
Basic English
Compassco

Operations Executive - Inventory & Dispatch

Compassco
Yeshwanthpur, Bengaluru/Bangalore
₹25,000 - ₹25,000
Work from Office
Full Time
Any experience
Basic English
TRS Bath World

Office Boy

TRS Bath World
Gottigere, Bengaluru/Bangalore
₹16,000 - ₹18,000
Work from Office
Full Time
Any experience
No English Required

REELS ACTOR

Alphameet Innovate Private Limited
Choodasandra, Bengaluru/Bangalore
₹30,000 - ₹40,000
Work from Office
Part Time
Any experience
Good (Intermediate / Advanced) English
Bullet Logistics India

Operation Executive

Bullet Logistics India
Bengaluru/Bangalore
₹16,000 - ₹23,000
Work from Office
Full Time
Min. 1 year
Basic English
LNW Technologies Private Limited

Intern @ Founders Office

LNW Technologies Private Limited
HSR Layout, Bengaluru/Bangalore
₹10,000 - ₹15,000
Work from Office
Full Time
Freshers only
Basic English