Packaged and SaaS Application Engineer

Packaged/SaaS Application Engineer

Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Microsoft Robotic Process Automation
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Packaged/SaaS Application Engineer, your typical day involves configuring and supporting packaged or Software as a Service applications to adapt features and manage releases effectively. You will ensure system stability while utilizing standard tools, APIs, and low-code platforms to align solutions with business needs, all while maintaining compatibility and performance across various systems. Your role will require you to engage with cross-functional teams to understand requirements and implement solutions that enhance operational efficiency and user experience.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with stakeholders to gather requirements and translate them into technical specifications.
- Monitor application performance and troubleshoot issues to ensure optimal functionality.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Robotic Process Automation.
- Experience with low-code development platforms.
- Strong understanding of application configuration and management.
- Ability to work with APIs for integration purposes.
- Familiarity with software release management processes.

Additional Information:
- Knowledge of Automation Anywhere A360 (development, deployment, setting up infrastructure)
- Knowledge & experience in VB Scripting
- End to end Automation use case delivery
- Python scripting
- Using advanced packages in A360 – SAP, Triggers, ServiceNow
- The candidate should have minimum 3 years of experience in Microsoft Robotic Process Automation.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.