Procure to Pay Operations Associate

Procure to Pay Operations Associate

Skill required: Procure to Pay - Master Data Management (MDM)
Designation: Procure to Pay Operations Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with Accenture s Finance Operations vertical, supporting Procurement Operations as part of a managed services engagement. In this role you will execute day-to-day procurement transactions within a queue-based, SOP-driven delivery model — processing purchase requisitions (PRs) and purchase orders (POs) within internal procurement and ERP systems, supporting Tier 1 procurement helpdesk queries, and maintaining vendor master data per defined SOPs. You will work within clearly defined escalation frameworks, ensuring transactions are executed accurately, on time, and in compliance with internal controls. Procurement policy interpretation, supplier negotiation, approval authority, and sourcing strategy decisions are handled internally by the business and are not part of this role.
What are we looking for? Bachelor s degree in Business, Supply Chain, Sourcing, Procurement, or related field Hands-on experience with procurement intake and ERP systems for PR and PO management Familiarity with ITSM or helpdesk ticketing tools for procurement query management Exposure to vendor master data management and supplier onboarding processes Awareness of SOX controls and internal control compliance requirements Proficiency with Microsoft Excel and Word Proven ability to work independently and as a team member in a queue-based, SOP-driven environment Strong attention to detail and thorough approach to transaction execution Good organizational, multi-tasking, and time management skills Excellent written and verbal communication skills; ability to build relationships with suppliers and internal stakeholders Self-starter with the ability to thrive in a fast-paced, high-volume processing environment
Roles and Responsibilities: •Perform PR validation and intake; resolve exceptions within defined SOPs; facilitate resolution with requesters, vendors, or internal stakeholders as required; maintain status trackers per SOP Process PO creation, updates, and closures within internal procurement and ERP systems per defined SOPs; note that approval authority is handled internally by the business Triage requester and vendor inquiries through the internal helpdesk platform; respond to standard queries within defined KPIs; route complex issues to the appropriate internal team per the escalation framework Process vendor master data maintenance requests (additions, changes, and deletions) per documented SOPs; route non-compliant requests to the appropriate internal team Execute vendor master tax, remittance, and banking detail validations per SOPs; route non-compliant requests internally Support vendor onboarding coordination across appropriate internal teams as defined in SOPs; escalate non-compliant or delayed cases internally Execute defined Tier 1 procurement controls per SOPs; maintain audit-ready transaction logs; flag exceptions to the appropriate internal team for resolution Support preparation of procurement performance reports and KPI tracking; participate in governance cadence meetings with internal stakeholders Identify and escalate processing issues, compliance exceptions, and non-standard cases through the defined escalation framework Support continuous improvement initiatives by surfacing recurring issues and recommendations to senior team members