Staff Software Engineer - UI/UX

Staff Software Engineer_UI

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

We are seeking a Staff UI Engineer with solid experience and skills in both UI coding and UX design. As a staff-level contributor, you will provide coding and design solutions for the most complex areas of product development, and provide leadership and direction for the rest of the team. You’ll explore and evangelize best practices in areas of testing, AI coding enablement, responsiveness, performance, security, accessibility, and beyond. This role requires a high degree of creativity, flexibility and ownership. To be successful in this role you must be comfortable interpreting very high level requirements and responding to a rapidly changing environment.

Key Responsibilities ::

• Develop responsive, accessible user interfaces using modern frameworks.

• Collaborate closely with designers, product managers, and back-end engineers to translate wireframes and prototypes into functional, high-performance code.

• Help debug and resolve the most complex technical problems, sharing techniques to empower others to take ownership going forward.

• Contribute to design discussions, bringing a strong perspective of both UI engineering and UX design.

• Leverage AI tools for increasing productivity and quality across the team’s activities.

• Implement and maintain design systems, style guides, and UI component libraries.

• Participate in user testing and apply findings.

• Ensure cross-browser and device compatibility, maintaining strong performance and visual consistency.

• Engage in continuous learning, exploring and sharing the latest in UI, UX, AI, testing, security, tools, and technologies.

Qualifications

Qualifications

• Bachelor’s degree in computer science, design, human-computer interaction, or related field (or equivalent professional experience).

• 8+ years of experience in UI development.

• Demonstrated experience and skill designing and building user interfaces with a strong UX foundation.

• Experience using AI tools to increase productivity.

• Proficiency with HTML, CSS, JavaScript/TypeScript, and front-end frameworks.

• Knowledge of accessibility guidelines (WCAG) and responsive design best practices.

• Strong skills of collaboration and communication across the organization.

• Knowledge of data structures, design patterns, and performance optimization.

• Familiarity with automated testing frameworks and integrating tests into CI/CD pipelines.

• Understanding of software quality principles.

Why Join Us

This is an opportunity to build and deliver high-impact software that powers digital experiences for millions of users across the world’s best companies. It is a chance to be part of a culture that encourages innovation, continuous learning, and shared success.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Experience Level

Senior Level