Program Manager

Vendor Program Operations Manager

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

We are seeking a highly organized and strategic Vendor Program Operations Manager to drive operational readiness, documentation governance, and program coordination across the GTM Vendor Solutions ecosystem. This role will focus on ensuring that vendor programs operate with consistent operational frameworks, clear documentation standards, and structured readiness processes across global partners. This Manager will partner closely with Program Managers, vendor leadership, and operational stakeholders to architect and standardize core operating procedures, ensuring that program launches, process updates, and operational requirements are communicated and adopted effectively across global vendor teams. 

This role is critical in maintaining operational consistency, improving vendor ramp readiness, and ensuring that vendor partners have the resources and governance mechanisms needed to deliver programs successfully at scale.

Responsibilities:

1. Program Operations & Governance

• Design and maintain operational governance frameworks that support consistent program execution across vendor partners.
• Establish standardized approaches for managing operational documentation, program requirements, and vendor readiness resources to ensure alignment across programs.
• Partner with program stakeholders to ensure operational updates, policy changes, and process improvements are properly documented and distributed across vendor teams.
• Ensure governance processes are in place to maintain accuracy, accountability, and ongoing maintenance of program resources.

2. Operational Process Documentation & Governance 

• Manage centralized repositories of operational documentation, program resources, and knowledge assets that support vendor program execution.
• Coordinate with subject matter experts and program stakeholders to maintain accurate and current documentation.
• Establish version control, review cycles, and archival processes to ensure documentation governance and consistency across programs.
• Track and consolidate documentation gaps, coordinating updates with relevant stakeholders to maintain operational readiness.

3. Vendor Operational Readiness

• Support vendor program launches by ensuring all operational resources, program documentation, and readiness materials are available and accessible to vendor teams.
• Partner with vendor managers and internal program leads to ensure vendor teams are aligned with operational expectations, processes, and program standards.
• Drive consistency between internal and vendor operational frameworks to ensure scalable and repeatable program execution.
• Support ramp readiness initiatives designed to improve vendor productivity and reduce time required for new teams to reach operational effectiveness.

4. Compliance & Performance Reporting

• Establish mechanisms to track vendor adherence to operational requirements, program readiness activities, and governance standards.
• Consolidate data and reporting inputs from internal systems and vendor partners to maintain visibility into readiness progress and operational performance.
• Identify gaps in adoption, overdue program requirements, or operational risks and coordinate with stakeholders to drive remediation.
• Prepare quarterly program performance summaries and operational insights for leadership review.

5. Stakeholder Engagement & Program Coordination

• Act as a central coordination point between vendor partners, program managers, enablement teams, and operational stakeholders.
• Establish structured communication cadences to ensure alignment on program updates, operational changes, and vendor readiness initiatives.
• Maintain centralized trackers and coordination mechanisms to ensure visibility into program initiatives and dependencies.
• Support cross-functional collaboration across GTM Vendor Solutions to improve operational consistency and vendor engagement models.

6. Continuous Improvement & Operational Excellence

• Identify opportunities to improve program coordination, documentation governance, and operational readiness frameworks.
• Develop scalable playbooks and repeatable processes that enable efficient program launches and vendor ramp-up.
• Partner with operational analytics teams to leverage insights that inform improvements to vendor readiness and operational efficiency.
• Drive initiatives that enhance program scalability and reduce operational complexity across vendor programs.

Qualifications

Basic Qualifications

• 4+ years for experience in Project Management
• 2+ years of experience in Vendor Management

Preferred Qualifications:

• Proven experience managing complex cross-functional programs in operations, vendor management, enablement, or program operations environments.
• Strong program management and organizational skills, with the ability to coordinate multiple initiatives across global stakeholders.
• Experience building and maintaining operational documentation frameworks, knowledge repositories, or program governance systems.
• Strong analytical and reporting skills, with experience synthesizing operational data into insights for leadership stakeholders.
• Exceptional stakeholder management and communication skills, with the ability to influence cross-functional teams without direct authority.
• Experience working with global vendor ecosystems or third-party operational partners.
• Ability to drive operational clarity and standardization across complex programs and multi-stakeholder environments.
• Experience managing operational tools, documentation platforms, or workflow systems that support program coordination.

Suggested Skills:

• Conflict Management
• Stakeholder Management
• Project Management 
• Vendor Management

Additional Information

India Disability Policy 

LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

Experience Level

Mid Level