Automotive Service Advisor
Shreekhetra Ventures Private LimitedFixed
₹12,000 - ₹15,000
Earning Potential
₹15,000
Fixed
₹12,000 - ₹15,000
Earning Potential
₹15,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Urgently hiring
21 applicants
Benefits include: Flexible Working Hours
Job Description
A Service Advisor acts as the primary liaison between customers and the service department. They greet customers, understand vehicle concerns, recommend maintenance and repair services, prepare cost estimates, and ensure a positive customer experience throughout the service process.
Key Responsibilities
Welcome customers and assess vehicle service needs.
Listen to customer concerns and accurately document repair requests.
Prepare repair orders and service estimates.
Explain recommended repairs, maintenance services, and associated costs.
Coordinate with technicians regarding vehicle diagnostics and repair status.
Communicate updates and completion timelines to customers.
Obtain customer authorization for additional repairs when needed.
Schedule service appointments and manage workflow.
Process invoices and explain charges upon vehicle delivery.
Maintain accurate service records and customer information.
Resolve customer complaints and ensure customer satisfaction.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bhubaneswar to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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