Senior Tele Caller

We are seeking a results-driven Senior Telecaller to join our elite real estate sales team. Unlike a standard calling role, this position requires a high degree of sophistication in handling luxury property inquiries and managing relationships with high-profile clients. You will be responsible for qualifying premium leads, addressing complex investment concerns, and bridging the gap between digital inquiries and physical site visits.

Key Responsibilities.

Strategic Lead Qualification: Move beyond high-volume calling to focus on qualifying high-ticket leads for residential and commercial projects.

HNI Client Engagement: Build rapport with High Net-Worth Individuals, understanding their investment portfolios and suggesting tailored property solutions.

Advanced Objection Handling: Confidently address concerns regarding market volatility, ROI expectations, and property legalities to ensure lead progression.

Site Visit Conversion: Convert warm leads into confirmed site visits by coordinating with the field sales team and managing the transition seamlessly.

CRM Management: Maintain meticulous records of client interactions in systems like [Salesforce/Zoho/HubSpot], ensuring no follow-up is missed.Mentorship: Guide junior telecallers on effective scripts, tone modulation, and closing techniques to improve overall team conversion rates.

Required Skills & QualificationsExperience: Minimum 3 years of proven success in real estate telesales, preferably in luxury or commercial segments.

Communication: Exceptional verbal and written communication skills with the ability to switch between professional and persuasive tones.

Negotiation: Proven ability to negotiate terms and influence decision-making over the phone.

Market Intelligence: Deep understanding of current real estate market trends, pricing benchmarks, and competitor project offerings.

Resilience: Strong emotional intelligence and the ability to maintain a positive attitude in a target-driven, high-pressure environment.