Area Operations Manager – Grocery Stores

Job Responsibilities

• Handle and supervise operations of 2 grocery store locations.
• Work 3 days in one store and 3 days in another store to ensure smooth operations.
• Guide and support Store Managers in achieving monthly sales and profitability targets.
• Monitor daily sales performance and implement strategies to increase revenue.
• Ensure proper stock management, inventory control, and replenishment.
• Review stock movement and minimize wastage, damages, and shortages.
• Monitor product displays, merchandising standards, and store cleanliness.
• Ensure excellent customer service and resolve customer escalations.
• Supervise staff attendance, productivity, discipline, and performance.
• Conduct team meetings and provide operational guidance to Store Managers.
• Analyze store performance reports and identify improvement opportunities.
• Ensure compliance with company policies, SOPs, and operational standards.
• Coordinate with procurement, warehouse, and accounts departments when required.
• Submit daily, weekly, and monthly reports directly to the Managing Director (MD).
• Take corrective actions to improve underperforming stores.
• Drive team motivation and target achievement across both locations.

Experience Required

• Minimum 2–8 years of experience in Supermarket, Grocery Store, Retail Chain, Hypermarket, Departmental Store, or FMCG Retail Operations.
• Experience as Assistant Store Manager, Store Manager, Retail Operations Executive, Branch Manager, Supermarket Supervisor, or Multi-Store Coordinator.
• Proven experience in handling sales targets and team management.
• Experience in inventory management, stock audits, and shrinkage control.
• Experience in customer handling and operational reporting.

Skills Required

• Multi-store management experience.
• Strong leadership and team handling skills.
• Sales target achievement and business development skills.
• Inventory and stock control knowledge.
• Retail operations management experience.

Preferred Candidate

• Immediate Joiner.
• Willing to travel between store locations.
• Capable of independently handling store operations.
• Able to guide, train, and monitor Store Managers.
• Target-oriented with strong leadership qualities.