Application Support Engineer
Quality Kiosk Software Llp
Work from Office
Full Time
Min. 2 yearsJob Description
Application Support Engineer
Skill
AppDynamicsJob Description
Monitoring of application performance dashboards. • Monitoring APM alerts. • Manage and update tickets in ticketing tool. • Escalate tickets to relevant stakeholders as per the escalation matrix. • Handle critical issues with priority and improve mean time to identify(MTTI) • Follow up with various support team till closure of issue. • Keep the escalation matrix updatedJob role
Job requirements
About company
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