Backend Platform Engineer - AI Systems

Backend / Platform Engineer (AI Systems)

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Role: Backend / Platform Engineer (AI Systems)
Experience: 3–8 years

About the Role

You will build the core platform services and APIs that power AI workflows, integrations, and enterprise deployments.

Responsibilities

• Design and build scalable backend services and APIs

• Develop microservices for QA workflows, scoring, and insights delivery

• Integrate with internal and external systems (CRM, contact center, etc.)

• Build orchestration layers for AI workflows

• Ensure system performance, reliability, and scalability

• Collaborate with AI and data teams for seamless integration

Required Skills

• Strong backend development (Python, Node.js, or Java)

• Experience building REST/gRPC APIs

• Familiarity with microservices architecture

• Experience with AWS (Lambda, ECS/EKS, API Gateway)

• Understanding of system design and distributed systems

Nice to Have

• Experience with event-driven systems (Kafka, SNS/SQS)

• Exposure to AI/ML system integration

• Knowledge of multi-cloud architectures

Impact

You will build the scalable foundation that connects AI capabilities to real-world applications.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

Experience Level

Senior Level