CRM Technical Consultant

IN_Associate_Performance Testing_MS Dynamics_Advisory_Chennai

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Microsoft

Management Level

Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Summary:

We are seeking a skilled D365 F&O Performance Testing Engineer to plan, design, and execute performance testing strategies for Microsoft Dynamics 365 Finance & Operations applications. The role focuses on ensuring system scalability, stability, and optimal performance across business-critical processes.

Responsibilities:

· Design and execute performance, load, stress, endurance, and scalability testing for D365 F&O applications

· Analyze business scenarios and translate them into realistic performance test workloads

· Identify performance bottlenecks at application, database, and infrastructure levels

· Collaborate with functional consultants, developers, and architects to resolve performance issues

· Monitor system performance using Azure, SQL, and D365 monitoring tools

· Conduct baseline and benchmark testing for upgrades, patches, and new releases

· Prepare performance test plans, execution reports, and recommendations

· Support go-live and post-production performance validation

· Ensure adherence to Microsoft best practices for D365 F&O performance

Required Skills & Experience

· 4+ years of experience in performance testing, with at least 2+ years on D365 F&O

· Strong understanding of D365 F&O architecture, batch jobs, integrations, and data entities

· Hands-on experience with performance testing tools such as:

o JMeter

o LoadRunner (or similar tools)

· Strong SQL skills for performance analysis, query tuning, and data validation

· Experience with Azure DevOps, LCS, and Azure Monitor

· Knowledge of end-to-end business processes (Finance, SCM, Retail, Manufacturing is a plus)

*Mandatory skill sets:

Performance Testing

*Preferred skill sets:

Performance Testing

*Years of experience required

4 to 6 Years

*Education Qualification

BE/B.Tech

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering, Bachelor of TechnologyDegrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Performance Testing

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Business Continuity Management (BCM), Business Performance Management, Communication, Continuous Process Improvement, Customization and Development, Data Flows, Data Integration, Delivery Excellence, Downtime Reduction, Emotional Regulation, Empathy, Enterprise Resource Planning (ERP) Software, ERP Strategy, Implementation Research, Inclusion, Informatics, Intellectual Curiosity, Internal Control Consulting, IT Consulting, Microsoft Dynamics 365, Microsoft Dynamics GP, Microsoft Power Apps {+ 12 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

December 19, 2025