Service Sales Engineer

Service Sales

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

Role and Responsibility:

• Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule
• Prepare and deliver technical presentations explaining products or services to customers and prospective customers
• Travelling to visit potential clients, establishing new, and maintaining existing, relationships with customers
• Persuading clients that a product or service will best satisfy their needs
• Calculating client quotations, negotiating tender and contract terms
• Offering after-sales support services
• Meeting the Contract Base Growth Target.
• Retaining existing contract customers.
• Recording and maintaining client contact data
• Helping in the design of custom-made products
• Secure and renew orders and arrange delivery
• Complete sales administration responsibilities, including developing and maintaining account profiles, utilization of sales information system; timely sales information reporting; timely and accurate paperwork completion.
• Achieve and continually build technical knowledge of products and services, technologies, operation and processes.
• Awareness of ISO 14001 & 45001 Standards

KPI:

• Achievement of Target
• Achievement of Commercial Targets viz. Margins, AR and AP
• Development of the new Customers

Qualifications

Education Required: B.E (Mechanical/Electrical)/ Diploma Mechanical/Electrical)

Professional Experience Required (Max – Min.): 4 - 6 yrs.

Competencies and Skills Required:

• Customer Relation
• Negotiation Skill
• Presentation Skill
• Communication Skill
• Business Understanding

Additional Information

Work Environment (Office/Factory/Site): Office – 10% , Customer Meeting– 90%

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

Experience Level

Senior Level