Admission Counsellor

Key Responsibilities

Parent Consultation & Enrollment

• Connect with interested parents through scheduled consultation calls
• Understand the childs learning challenges and requirements
• Explain Spellzee’s programs, learning outcomes, and course structure
• Guide parents through the admission and enrollment process
• Address parent queries and concerns with clarity and confidence

Lead Follow-ups

• Follow up with warm leads and interested parents
• Maintain consistent communication until enrollment decision
• Build trust and maintain strong relationships with prospective families

CRM & Documentation

• Maintain accurate records of parent interactions
• Update lead status and call details in CRM regularly
• Ensure proper documentation of conversations and follow-ups

Coordination

• Coordinate with academic and support teams when required
• Ensure a smooth admission and onboarding experience for families

Performance Targets

• Work towards monthly enrollment and conversion goals
• Maintain high standards of professionalism and customer experience

Candidate Requirements

Experience

• Minimum 1 year experience in any of the following roles:
• 
  
• Admission Counseling
• Business Development
• Relationship Management
• Education Counseling
• Inside Sales

Skills

• Excellent English communication skills (Mandatory)
• Tamil speaking candidates preferred
• Strong listening and persuasion skills
• Ability to build rapport with parents
• Target-oriented mindset
• Good organizational and documentation skills

Work From Home Requirements (Mandatory)

Candidates must have the following setup:

• Dedicated quiet workspace
• Laptop or Desktop computer
• Stable high-speed internet connection
• Headset with microphone
• Ability to work professionally in a remote environment

Working Hours

• Monday to Saturday
• 11:00 AM – 9:00 PM

Sunday:

• Rotational shift based on business requirements.