Office Administrator

We are looking for a well-presented and responsible showroom executive to manage in-store customer experience, handle incoming calls, and support basic accounts operations. The role requires strong communication skills, attention to detail, and a customer-first approach.

Key Responsibilities

1. Showroom Handling

Welcome and assist walk-in customers professionally

Explain Sealy mattress features, benefits, and pricing clearly

Understand customer requirements and recommend suitable products

Maintain showroom cleanliness, display, and ambience

2. Sales Support

Follow up with leads and showroom visitors

Maintain customer database and update enquiry records

Coordinate with the sales team for closures

3. Call Handling

Answer incoming calls politely and confidently

Provide product information and fix appointments

Handle WhatsApp enquiries and basic online queries

4. Basic Accounts Handling

Prepare invoices and billing

Maintain daily sales records

Handle payment entries (cash, card, UPI)

Coordinate with accountant for reports and updates

5. Admin Work

Manage stock updates and simple inventory tracking

Coordinate deliveries and customer communication

Maintain files, bills, and documents properly

Required Skills

Good communication (English + Tamil preferred)

Basic computer knowledge (Excel, billing software)

Presentable and customer-friendly attitude

Ability to multitask (sales + admin + calls)

Basic understanding of accounts (preferred, not mandatory)

Working Style Expectation

Polite, patient, and confident with customers

Should handle premium clients with professionalism

Focus on building trust, not just selling