Senior Associate - Accounts Receivable Support Services

Sr. Associate - AR Support Services NA

The Opportunity:

The key role is to support the business division by submitting invoices in various customer portals and also needs to handle customer queries by working with both internal & external customers on various Billing method set up’s & specialized Billing. To be a team player, going extra mile to resolve customer queries.

Avantor is looking for a dynamic, forward-thinking, and experienced Associate to be involved in working in coordination with many internal teams to work to resolve billing-related exceptions and issues and work on the business projects that are key to business.

This role will be a full-time position based out of our Coimbatore India office. The key role is to support the business division by submitting invoices in various customer portals and needs to handle customer queries by working with both internal & external customers on various Billing methods set-ups & specialized Billing. To be a team player, going the extra mile to resolve customer queries.

If you are passionate about solving complex challenges and driving innovation – let’s talk!  

Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

What we’re looking for 

• Education: bachelor’s or master’s degree in finance and accounting

• Experience: 4+ years of overall experience in financial and data analysis, accounting, and disputes.

• Knowledge of SAP accounting software would be an added advantage.

• Proficiency in Microsoft Office – MS Word and MS Excel and/or MS Access

• Should be Flexible to work in night shifts and working from the office.

How you will thrive and create an impact 

• Posting VWR invoices accurately on various customer and third-party invoicing portals

• Handling the rejected electronic invoice transmissions by reprocessing and identifying the root cause of the failure.

• Assisting the Project leads in setting up new customers with VWR’s various billing services Liaising with the Collections & Sales Team to resolve critical billing-related issues.

• Addressing queries from internal & external customers on time via phone & email

• Liaising with external service providers and third-party business portals to resolve technical issues.

• Making appropriate changes in the ERP system as per the customer’s billing needs.
  Process auto/electronic billing.

• Work closely with Accounts Receivable staff to provide up-to-date and accurate billing and payment information.

• Monitor the status of billing, i.e., what has been turned in for drafting and finalizing, and be responsible for ensuring that assigned billing stakeholders turn billing in on a timely basis.

• Maintain and update special instructions related to billing stakeholders' needs in generating their bills.

• Work on EDI rejection and retransmission of invoices and tracking of the same.

• Maintain official client billing files and keep filing current audits of policy and compliance to standards, including liaison with internal and external auditors.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Privacy Policy:

We will use the personal information that you have submitted to us in order to consider your application for the relevant role.

Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd party non-solicitation policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

Experience Level

Mid Level