ABS Connections

International Voice Process Agent

ABS Connections
Tilak Nagar, Delhi-NCR
₹25,000 - ₹55,000 monthly*

Fixed

₹25,000 - ₹40,000

Average Incentives*

₹15,000

Earning Potential

₹55,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

12 applicants

12 applicants

Benefits include: Travel Allowance (TA), 5 working days

Benefits include: Travel Allowance (TA), 5 working days

Job Description

Job Title: International Process Agent- Night shift job

Job Summary:We are looking for a dynamic and customer-focused International Process Agent to handle voice/non-voice processes for global clients. The role involves interacting with international customers, resolving queries, and ensuring high levels of customer satisfaction.

  • Key Responsibilities:Handle inbound/outbound calls, emails, or chat for international customers
  • Resolve customer queries, complaints, and service requests
  • Provide accurate information about products/services
  • Follow communication scripts and company guidelines
  • Maintain quality standards and achieve performance targets (KPI/SLAs)

Job role

Work location
Work locationWZ-1 A second floor ganesh nagar tilak nagar new delhi delhi 110018 Tilak Nagar, Delhi-NCR
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - International Voice Process
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
Education12th Pass
Skills
SkillsB2B Sales, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit20 - 34 years
Gender
GenderFemale

About company

Name
NameABS Connections
Address
AddressWZ-1 A second floor ganesh nagar tilak nagar new delhi delhi 110018 Tilak Nagar, Delhi-NCR
Job posted by ABS Connections

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You can expect a minimum salary of 25,000 INR and can go up to 55,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 16 Aug 2026. For more details, download apna app and find Night Shift jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!