Dream Works

Customer Support Executive

Dream Works
Sector 77, Faridabad
₹14,000 - ₹20,000 monthly

Fixed

₹14,000 - ₹20,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Benefits include: Laptop

Benefits include: Laptop

Job Description

Customer Communication

  • Interact with customers via chat, phone calls, WhatsApp, and email.
  • Provide timely responses to order-related queries, product information, delivery status, and return/replacement requests.
  • Handle customer complaints politely and ensure high satisfaction levels.


Order & Shipping Management

  • Process customer orders accurately and coordinate with the shipping/logistics team.
  • Generate shipping labels, schedule pickups, and ensure timely dispatch of orders.
  • Track shipments and update customers proactively on delivery statuses.


Required Skills & Qualifications

  • Strong verbal and written communication skills (English & Hindi preferred).
  • Basic understanding of e-commerce platforms such as Shopify, Amazon, Flipkart, etc. (training will be provided).
  • Familiarity with Excel, Google Sheets, or similar tools.
  • Customer-centric approach with a positive attitude.
  • Ability to multitask and handle customers calmly in fast-paced situations.

Job role

Work location
Work locationKlj Platinum Plus, Block A, Sector 77, Faridabad, Haryana, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsBlended process, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelBasic English
Age limit
Age limit18 - 60 years
Gender
GenderFemale

About company

Name
NameDream Works
Address
AddressKlj Platinum Plus, Block A, Sector 77, Faridabad, Haryana, India
Job posted by Dream Works

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You can expect a minimum salary of 14,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 7 Jun 2026. For more details, download apna app and find Full Time jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!