Back Office Executive

Job Title

Backend Executive / Telecalling Executive

Department

Operations / Customer Support

Job Summary

We are looking for a confident and professional Backend Executive / Telecalling Executive to handle telecalling, client coordination, backend operations, follow-ups, and office support work. The candidate should have good communication skills, basic computer knowledge, and the ability to manage customer interactions professionally.

Key Responsibilities

Make and attend customer calls professionally

Handle customer inquiries and follow-ups

Coordinate with clients regarding orders, updates, and payments

Maintain customer records and data entries

Manage backend operations and documentation

Prepare reports and update Excel sheets

Handle emails and office communications

Resolve basic customer queries professionally

Ensure timely follow-up and task completion

Required Skills

Good communication and telecalling skills

Basic knowledge of MS Excel, Word, and Email handling

Good coordination and follow-up skills

Professional and polite communication

Ability to multitask and work efficiently

Qualification

12th Pass / Graduate / Undergraduate

Experience

Fresher & Experienced both can apply

Job Type

Full-time

Salary

Negotiable / As per company standards