Senior Back Office Executive
Bio Technologies Inc
Senior Back Office Executive
Bio Technologies Inc
Sahibabad, Ghaziabad
₹15,000 - ₹25,000 monthly
Fixed
₹15000 - ₹25000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
13 applicants
Benefits include: Annual Bonus
Job Description
- Computer Knowledge: Proficient in using computers and familiar with basic troubleshooting.
- Microsoft Office Skills: Competent in MS Word and MS Excel for document preparation, data entry, and basic report generation.
- Sales Follow-up: Assist the sales team by tracking and following up on leads, quotes, and customer inquiries.
- Data Management: Maintain and update customer and sales records accurately.
- Communication: Provide support in responding to internal and external communications, including emails and phone calls.
- Customer Service Support: Assist in resolving customer issues and queries, ensuring customer satisfaction.
- Team Collaboration: Work closely with sales, marketing, and other departments to ensure smooth business operations.
- A specialized role focused on contacting customers about due or overdue payments.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Excellent communication skills, both written and verbal in English
- Manage and maintain records and files.
- Process and verify documents and data entries.
- Assist in the preparation of Quotation and Catalog.
- Coordinate with other departments to ensure smooth operations.
- Handle customer inquiries and provide support as needed.
- Strong organizational and multitasking skills.
- Attention to detail and problem-solving abilities.Key ResponsibilitiesResponsibilities in these roles typically include:
- Contacting customers via phone, email, or other channels to follow up on outstanding or overdue payments.
- Negotiating payment arrangements or plans.
- Maintaining accurate records of all collection activities and customer interactions in EMAIL
- Preparing daily, weekly, or monthly reports on outstanding amounts, collections, and payment statuses for management.
- Resolving billing queries and disputes, and coordinating with internal sales, accounts, and dispatch teams
Job role
Work location
A21/1 site 4 industrial area sahibabad 201010 Sahibabad, Ghaziabad
Department
Admin / Back Office / Computer Operator
Role / Category
Back Office
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
Skills
Back office operations, Backend operations, Backend sales, Operations handling
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Bio Technologies Inc
Address
A21/1 site 4 industrial area sahibabad 201010 Sahibabad, Ghaziabad
Job posted by Bio Technologies Inc
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