Customer Care Associate

Role & Responsibilities

• Responsible for achieving assigned sales targets by assisting customers and promoting products effectively
• Ensure proper floor set-up, including folding, sizing, tagging, and attractive product display as per store standards
• Maintain visual merchandising standards to enhance customer buying experience
• Conduct Global Count
• Handle stock receiving, including verification of quantity, quality, and documentation
• Manage stock outward, including dispatch, transfers, and coordination with store inventory systems
• Provide excellent customer service by greeting customers, understanding their needs, and offering suitable product solutions
• Maintain display of sales floor and back store
• Support the team and supervisors in day-to-day store operations