Inside Sales Executive

● Strong lead conversion and upselling skills. ● Excellent verbal & written communication. ● Professional call handling & email etiquette. ● Strong negotiation and persuasion abilities. ● Proficiency in CRM tools and sales tracking. ● Ability to handle high-end clients professionally. ● Effective time management & follow-ups. Key Responsibilities ● Conduct Inbound/outbound calls to potential customers and provide detailed information on cabin categories, itineraries, pricing, and onboard experiences. ● Identify customer preferences and offer tailored cruise packages. ● Upsell and cross-sell premium cabins, suite experiences, and onboard services (dining, spa, entertainment). ● Follow up with potential leads to close sales and ensure a seamless booking experience. ● Handle high-net-worth individuals (HNWIs) with a professional and customer-first approach that aligns with Cordelia Cruises’ luxury service standards. ● Maintain a polished, professional, and structured approach in all interactions. ● Adhere to high call quality standards, ensuring clear, confident, and persuasive communication. ● Maintain accurate records of customer interactions, bookings, and follow-ups in the CRM system. ● Track sales performance and conversion metrics. ● Stay updated on cruise schedules, promotions, and competitor trends. Why Join Us? ● Chance to be a part of India’s leading premium cruise line and build a career in luxury travel sales. ● Competitive salary + performance-based incentives. ● Career growth opportunities in a premium hospitality sector. ● A structured and professional work environment.