Receptionist / Front Office Executive

Perch Group: Gurgaon, Haryana

Experience: 1 year to 3.5 years

Job responsibilities:

• Manage front desk and check-in and check guests.
• Manage property and update inventory from time to time.
• Interact with guests and ensure that they are happy and satisfied with services.
• Use the PMS system to check in and check out guests, use the channel manager and payment system.
• Interact with the sales and marketing team and close incoming sales queries.
• Managing 20-35 room property and handling team of 8-10.
• Interacting with guests and clients, meeting and greeting customers 
• Answering marketing calls
• Planning and organizing accommodation, catering, and other services
• Day-to-day management of the hotel and its staff
• Doing manpower management & providing leadership to team
• Addressing problems and troubleshooting

Salary: 20 K to 30 K (highly deserving candidates can be given more than the range)

Desired Candidate Profile:

1. Education - Graduate in any stream from a recognized institute
2. Work experience in the hospitality/customer-facing industry is an added advantage
3. Good communication skills in English
4. Passionate & self-motivated
5. Good interpersonal & guest interaction skills

Company Profile:

The Perch Service Apartments is a leading Service Apartment company in Gurgaon and operates many properties in Delhi NCR. The founders are IIM and ISB alumni. For more details please go to (www.theperch.in)

For any further queries, you can ping us at +91 9910883769