Receptionist / Front Office Executive

About Us:

Navayu Health is a fast-growing healthcare and wellness brand specializing in non-surgical

spine & joint care, regenerative medicine, metabolic health, and anti-aging treatments. We are

building a premium patient experience and are looking for a front desk professional who reflects

our brand values.

Key Responsibilities:

• Greet and attend to patients/visitors in a professional and courteous manner
• Manage front desk operations including appointments, registrations, and billing coordination
• Handle incoming calls, WhatsApp queries, and walk-ins efficiently
• Maintain patient records and coordinate with doctors/therapists
• Ensure smooth patient flow and high-quality service experience
• Manage basic administrative and coordination tasks
• Maintain cleanliness and organization of reception area

Candidate Requirements:

• Excellent communication skills (English & Hindi mandatory)
• Presentable, well-groomed, and professional personality
• Prior experience as a receptionist/front desk executive preferred (Healthcare experience is a plus)
• Strong interpersonal skills and patient-handling ability
• Basic computer knowledge (MS Office, CRM systems, WhatsApp handling)
• Ability to multitask and remain calm under pressure

Preferred Profile:

• Female candidates preferred
• Age: 20–30 years
• Experience: 1–3 years in similar role (Hospital/Clinic/Wellness center