Customer Care Executive
Advistra Consulting Private LimitedFixed
₹20,000 - ₹32,000
Earning Potential
₹32,000
Fixed
₹20,000 - ₹32,000
Earning Potential
₹32,000
Job highlights
Urgently hiring
6 applicants
Benefits include: PF, Health Insurance
Job Description
Key Responsibilities
- Provide exceptional customer support via calls, emails, or chat
- Maintain professionalism and composure during challenging interactions
- Ensure accurate documentation and follow-up on customer cases
- Identify potential quality issues and escalate cases when necessary
- Adhere to processes related to returns, escalations, and compensation
Required Skills & Capabilities
- Strong communication skills with an empathetic and open-minded approach
- Ability to remain calm, objective, and diplomatic in difficult situations
- Proactive, flexible, and solution-oriented mindset
- High attention to detail and strong organizational skills
- Ethical handling of sensitive and personal information
- Ability to understand and follow multiple processes effectively
Preferred Qualifications·
- Experience in customer service or BPO industry
- Ready to work in rotating shifts
Job role
Job requirements
About company
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Navigant International Pvt LtdYou can expect a minimum salary of 20,000 INR and can go up to 32,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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