Retail Store Manager

Preferred candidate profile

Average in English and Hindi speaking

Confident in speaking, dealing and handling customers.

Fresher but ready to learn and handle daily operations

• Strong communication and interpersonal skills
• Ability to perform outbound sales calls and convert leads into orders
• Basic computer knowledge (billing software, CRM, WhatsApp, Excel)
• Professional attitude with problem-solving skills

Job description

• Understand laundry and dry clean business in detail
• Manage day-to-day store operations and ensure smooth functioning of the outlet
• Handle premium customers professionally and explain them our Services perfectly and make them understand why we are different in the Market.
• Generate orders through outbound calls to potential leads and existing customers for order conversion and follow-ups Coordinate with the operations and factory team to ensure service quality and timely delivery.
• Maintain transparency with customers regarding pricing, services, and turnaround time Ensure high levels of customer satisfaction to drive repeat business.
• Manage billing, order entries, and basic store reporting, Maintain store hygiene, discipline, and service standards as per company SOPs.