Social Media & Community Manager

Job Description:

• Manage and grow the Healthians Social Media Handles & Community Forum across all social media channels
• Drive daily conversations, polls, Q&As, and engagement-led content
• Plan and execute content calendars focused on preventive health, myth-busting, and expert insights
• Moderate discussions to ensure credible, respectful, and meaningful interactions
• Collaborate with doctors, nutritionists, and internal teams for expert-led content
• Track engagement and community growth metrics

This role blends content ideation & creation, community building, social media platform management, and user engagement.

Required Skills & Qualifications:

• 2-3 years of experience in community management or social media management
• Hands-on experience managing Facebook, Instagram, YouTube, Reddit and WhatsApp Channels
• Strong understanding of content formats and engagement strategies across platforms
• Proficiency in using AI-powered content creation tools (such as ChatGPT, Gemini, Claude, etc.) for content ideation, creation, optimisation, and community engagement is essential.  
• Excellent written and verbal communication skills
• Designing skills will be an added advantage
• Ability to handle sensitive conversations with empathy and clarity
• Basic understanding of health, wellness, or healthcare content (experience in health-tech/healthcare is a plus)
• Data-driven mindset with experience tracking engagement metrics