Sports Venue Executive

Job Title: Sports Venue Executive (SVE)

Employment Type: Full-Time

Work Mode: On-Site

Shift Type: Rotational Shifts

Location

SESH – Sector 63, Gurugram

ATS LINK : https://prolegion.com/jobs/93abb549-830b-4e55-b8d2-cd97c100b0ca?utm_source=apna

Note: Preference will be given to candidates residing within a reasonable commuting distance (approximately 9–10 km or 30 minutes travel time) from the venue.

Role Overview

The Sports Venue Executive (SVE) is responsible for ensuring smooth backend operations and SOP execution at the assigned sports facility.

The role focuses on maintaining operational readiness, process discipline, accurate reporting, and venue upkeep to support a seamless player experience. Success in this role is defined by reliability, attention to detail, operational excellence, and the ability to execute tasks consistently without supervision.

This is a hands-on, field-based role and is ideal for individuals who enjoy working in sports environments and managing day-to-day operations.

Key Responsibilities

Venue Readiness & Operations

• Ensure venue readiness before and after games, coaching sessions, and events.
• Conduct regular hygiene, cleanliness, safety, and security checks.
• Support smooth day-to-day operations of the sports facility.

SOP Execution & Compliance

• Execute all operational SOPs related to bookings, collections support, reporting, and facility management.
• Follow defined processes accurately and consistently with zero shortcuts.
• Maintain operational standards and compliance across all activities.

Reporting & Documentation

• Update operational reports, checklists, and records accurately and on time.
• Maintain complete and organized documentation of venue operations.
• Ensure data accuracy and timely submission of all required reports.

Operational Reliability

• Demonstrate strong attendance, punctuality, and accountability.
• Complete assigned tasks independently and efficiently.
• Ensure operational continuity through disciplined execution.

Issue Resolution & Escalation

• Identify operational issues proactively and take corrective action as per SOPs.
• Escalate concerns responsibly with clear context and supporting information.
• Collaborate with stakeholders to ensure timely resolution of issues.

Candidate Profile

Qualifications

• Bachelor's Degree in any discipline.
• Freshers and experienced candidates are welcome to apply.

Preferred Experience

Candidates with experience in any of the following will be preferred:

• Sports Operations
• Sports Facilities
• Hospitality
• Retail Operations
• Event Management
• Fitness Centers/Gyms
• Customer Service Operations

Skills & Competencies

• Strong attention to detail.
• Good organizational and time-management skills.
• Ability to follow processes and SOPs effectively.
• Comfortable using mobile applications and digital tools.
• Good verbal communication skills.
• Reliable, disciplined, and coachable.
• Ability to work independently in a fast-paced environment.

Working Schedule

As sports facilities operate during peak activity hours, including mornings, evenings, weekends, and public holidays, this role requires flexibility to work in rotational shifts.

Candidates should be comfortable working:

• Early morning or evening shifts
• Weekends
• Public holidays
• Rotational schedules as per business requirements

Benefits

• Health Insurance Coverage up to ₹3 Lakhs
• Employee State Insurance (ESI)
• Provident Fund (PF)
• Rewards & Recognition for Top Performers
• Structured Training & Growth Opportunities