Workforce Cost Analyst

Analyst, Global Analytic Insights (TCF)

Job Title:

Analyst, Global Analytic Insights (TCF)

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

• Job Description

  We are looking for a highly analytical and detail-oriented workforce cost analyst to join our organization. The cost analyst will play a pivotal role in monitoring and analyzing workforce related expenses, providing insights, and supporting informed decision-making regarding the vendor PO's

  Responsibilities –

  • Cost Analysis – Collect, compile, and analyze data related to workforce costs, including vendor PO's and other process related expenses. Ability to perform cost variance analysis to identify trends and anomalies in data.

  • Reporting – Prepare regular reports and update dashboards using client's internal tech stack & excel and communicate information to stakeholders within the organization. Provide cost-related data for management reporting and decision support.

  • PO Closure & reconciliation – Raise & amend POs related to vendor payments and track the E2E closure with proper documentation. Highlight anomalies and issue resolution by collaborating with the vendor teams and stakeholders. Review each PO and update OPEX.

  • Adhoc analysis – Conduct adhoc analysis as requested by management to address specific process related questions or challenges.

  Technology Stack Experience –

  • Advanced Excel and Google Sheets Power User

  • Experience with any data pulling tool like SQL will be an added advantage [desired not mandatory]

• Additional Job Description

  Additional Job Description

  Role experience –

  • Proven experience of 3+ years in accounting in financial reporting.

  • Financial modeling, data analysis and reporting tools (e.g. excel, any data visualization tools) is an added advantage.

  • Strong analytical and problem-solving skills with an eye for detail.

  • Ability to work collaboratively in a team and independently to meet stringent deadlines.

  • Strong organizational and time management skills

  Qualification:

  • Bachelor's degree in finance, accounting, business, or a related field. A master’s degree or relevant certification [CMA, CPA] is a plus.

  • Excellent problem solving and communication skills, ability to work independently or as a team player.

  • Excellent presentation skills with the ability to convey complex data to non-technical audience

  • Understanding of cost components & knowledge of payroll systems and processes [desired not mandatory]

Location:

IND Gurugram - 4th Floor, Part-1, Plot No. 20, One Qube

Language Requirements:

Time Type:

Full time

Experience Level

Mid Level