Cyber Security Operations Professional

Cyber Security Ops. Professional

At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running.  With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI.  If you have the drive and ambition to make an impact on a global stage, BT International is where it happens.

About the role

We build, maintain, develop, and improve centralized security management, monitoring and reporting platforms for BT Security SOCs (Security Operations Centres) located globally. The platforms which we manage help our SOC Analysts, Specialists, Implementation Engineers, and Designers to deliver the best possible Managed Security Services to our customers

What you’ll be doing

•Through proactive and reactive management maintain the availability, integrity, and confidentiality of the security platforms that we manage for BT Security.
•Upgrade all management systems as/when required either by BT Security Product Line or due to vulnerability/bug fixes.
•Monitor all management systems 24x7x365 and resolve any issues reported by monitoring systems within customer committed SLAs (Service Level Agreements).
•Deploy new management systems as required by BT Security customers and BT Security Product Line.
•Identify and implement platform improvement work – continuously improving platform and BT Security performance.
•Remediate any platform vulnerabilities reported via penetration testing or vendor security updates.
•Upgrade and patch underlying Operating Systems (Windows, Linux) to maintain the overall security and supportability of the platform.
•Maintain firewall policies to permit access to BT Security managed devices only. All other platform access should be denied by firewall policy. Maintain firewall configuration to deny unauthorized platform access.
•Renew license and support contracts with vendors as/when required by BT Security Product Line and specific platforms.

Essential Skills / Experience

•    CyberArk PAM solution administration
•    Cisco Firepower Management Center (FMC) 
•    Cisco ASA FW configuration & CSM management
•    Checkpoint (PV-1,CMA/MDS/MLM)
•    Palo Alto Networks Panorama configuration and management and Prisma Access.
•    Fortinet FortiGate Firewall Configuration.
•    Fortinet FortiAnalyzer configuration and management.
•    FortiManager configuration and management.
•    Cisco ISE (Identity Services Engine) configuration.
•    Skybox Security Tool administration
•    Opsview monitoring tool knowing.
•    VMware virtualization technologies i.e. vSphere, ESXi.
•    Strong Network security Fundamentals & troubleshooting skills understanding.
•    Excellent written and verbal communications.

Desirable Skills / Experience

•    Ability to learn new technologies without supervision. Self-driven learning
•    Linux Systems Administration.
•    Windows Systems Administration.
•    Routing & Switching concept understanding.
•    Bluecoat / Zscaler Proxy work experience or technical understanding.
•    Awareness of ISO27001 & PCI-DSS controls
•    Cloud Solutions – basic understanding on AWS/Azure it’s components.
•    ITIL (IT Infrastructure Library) – IT Operations experience.
•    MS windows Active Directory and Server support management
•    Lighthouse and OpenGear OBM management
•    Knowledge of Change and Incident management tools (based on ITIL) like ServiceNow, NGSD & JIRA etc.

Experience Level

Senior Level