Director of Facilities and Administration Operations

Director

D – Facilities & Administration 

• operations. Enhance Team Member experiences in the workplace through a variety of services and amenities. Provide leadership, experience, communication, and skills to guide a team to ensure deliverables.

• Seeking an initiative-taking, collaborator with drive for results and customer success. As part of corporate function team, we touch every part of the business and impact key metrics like growth, cash flow, employee experience and productivity. This role is responsible to manage the end-to-end planning and execution of our employee experience services and contribute towards the future strategy.

• Facility space  - ~0.5Mn sqft at 3 locations

• Total HC in India - ~8,000 FTE

• Responsible for facilities and administrative activities of the firm 

• Ensure to provide 24x7 secure, safe, and conducive working environment to all the employees with a target to have zero down time of the facilities. 

• Ensure smooth day to day operations of team member services including the areas of transportation, cafeteria and catering services, security, and housekeeping.

• Regularly connect with the operations leadership to discuss and respond to requests and concerns regarding office space, building operations and employee services.

• Develop and maintain cooperative working relationships with the landlords /real estate consultants /tenants / local authorities. 

• Workplace compliances including sustainability at design stage.

• Work closely with business on capacity management and utilization of facilities.

• Responsible to provide safe and efficient employee transportation services to 4000+ employees (~1000 vehicles running daily).

• Promote a transparent and positive work environment for staff, identify address any issues that are creating barriers to an optimal work environment.

• Ensure compliance to SEZ norms for the SEZ facilities.

Drive continuous improvement culture by focussing on process improvement, automation and bring scalability to the function.

• Post-graduate or equivalent preferred.

Preferably from similar industry 

 

• 12+ years of relevant work experience of managing real estate & facilities in India & global environment.

• Minimum 5-8 years’ experience in managerial / people management role 

• In-depth knowledge of property development, real estate contracts and facilities management industry means and methods.

• Excellent project management skills.

• Exposure to employee transportation services.

• Administrative, leadership and managerial abilities are necessary.

• Critical thinking, problem solving, strong verbal and writing skills and ability to effectively communicate with all levels of the corporate structure.

Experience Level

Executive Level