Accenture India Private Limited

Infrastructure Technical Support Practitioner

Accenture India Private Limited
Gurgaon/Gurugram
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

ISSRRN000723 - Infra Tech Support Practitioner

THE WORK: Explore opportunities to contribute actively and independently while becoming a subject matter expert. You will participate in discussions and collaborate to provide thoughtful solutions to work-related challenges. This role embraces the essence of Service Desk Management, inviting you to grow and engage in a dynamic environment. Join us and be part of a journey that values your input and fosters continuous learning. Ensure production systems are available and operating according to defined service level agreements. Drive incident and outage resolution with clear and timely communication. Facilitate the restoration of service to the production environment efficiently. Establish and maintain disaster recovery procedures to safeguard operations. Maintain data retention practices in alignment with organizational standards. HERE'S WHAT YOU WILL NEED: Beginner proficiency in Service Desk Management. A minimum of 1 of experience in relevant related skills. Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Beginner proficiency in problem solving. Beginner proficiency in communication. Beginner proficiency in critical thinking. Beginner proficiency in customer service. Beginner proficiency in time management.

Job role

Work location
Work locationGurugram
Department
DepartmentIT & Information Security
Role / Category
Role / CategoryIT Support
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameAccenture India Private Limited
Job posted by Accenture India Private Limited

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Infrastructure Technical Support Practitioner in Accenture India Private Limited | apna.co