Senior Manager / Associate Director - HR Employee Relations

Senior Manager / Associate Director - HR Employee Relations India

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Job Description

Role: Senior Manager / Associate Director - HR Employee Relations India

Job Level: P1-3

Reports to: Associate Vice President – India HR

Organization Overview:  

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing, and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you can also count on us to develop creative solutions to support communities through philanthropy and volunteerism.  

Position Purpose: A Senior Manager / Associate Director (P2-P3) Employee Relations representative is a member of a centralized team that provides employee relations support for India-based employees. This position will answer the needs of our people by delivering high-quality and timely HR services while balancing the needs of the employee, supervisor, and company to improve business performance.   

In addition to the day-to-day responsibilities, this position will serve as a subject matter expert on employee relations processes and participate and/or lead projects and workshops that improve internal HR processes and better enable supervisors. 

Position Responsibilities: 

Coach and counsel supervisors in areas such as: 

• Leadership/management skills 
• Team effectiveness and local organizational issues 
• Employee development and retention 
• Fair and consistent treatment and application of Lilly policies 
• Performance management and discipline 
• Internal staffing and other HR processes 

  

Coach and counsel employees in areas such as: 

• Workplace issues 
• Meeting performance expectations 
• Professional and career-related issues 
• Personal issues with referrals to appropriate experts 

Conduct and manage HR investigations: 

• Manage employee relations cases
• Plan, conduct, and document investigations 
• Communicate and deliver investigation outcomes
• Facilitate the disciplinary Management process
• Prevention of Sexual Harassment Policy (POSH) 
• CAPA tracking and monitoring of emerging issues through HR investigations
• Continually improve team processes and practices to minimize bureaucracy and improve efficiency for HR, employees, and key business partners 
• Act as Subject Matter Expert on ER and the investigations process and/or with business or HR partners 
• This includes owning ER and investigations job aides/guidelines, looking for opportunities to streamline processes, sharing key learnings with the team, networking with corporate process owners, and training team members. 
• Perform other, related duties, as assigned. 

Basic Requirements:   

• Bachelor’s Degree
• Minimum of 10+ years total work experience and
• 5+ years of previous experience in Human Resources    

Additional Preferences: 

• Experience in managing employee relations issues and/or investigations into potential policy violations. 
• Ability to deal with ambiguity. 
• Ability to maintain objectivity and a resilient attitude. 
• Ability to conduct crucial/difficult conversations. 
• Critical thinking skills and excellent judgment. 
• Ability to coach and influence people at all levels. 
• Strong written and oral communication skills in all forums – email, group presentation, face-to-face meetings, and phone conversations. 
• Attention to detail and strong documentation skills. 
• Strong computer skills – Excel, PowerPoint, Word, Workday. 

Additional Information:  

• Occasional travel to sites outside of the base location
• Off shift hours, as needed 
• This role is not approved for remote work 
• Regular in-office presence is expected in accordance with site-specific requirements

This role is a P1-P3 banded position. Employees hired on banded positions (ex: P1-P3, R1-R2, B1-B3, etc.) transfer at their current level, despite the level indicated on the job posting.  For example, if an internal P2 candidate is selected for a P1-P3 banded position, the candidate will remain a P2 in the new role. For external hring, final leveling of the role is determined based on the on Lilly’s global p-path job criteria, plus experience and education.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

#WeAreLilly

Experience Level

Mid Level