Vendor Operations Manager
Google India Pvt LtdGurgaon/Gurugram
Not disclosed
Work from Office
Full Time
Min. 5 yearsJob Description
Vendor Operations Manager
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in operations or business management, and vendor management.
- 5 years of experience using analytics or applying project management tools to address business issues.
Preferred qualifications:
- 5 years of experience in operations/business management and vendor management.
- Excellent problem-solving, critical thinking and analytical skills and experience in applying project management tools
- Strong communication skills and ability to influence people to contribute to continuous improvement of operations.
- Prior vendor management experience. Strong communication skills and ability to influence people to contribute to continuous improvement of operations.
About the job
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).
In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).
Responsibilities
- Monitor vendor performance, ensure compliance with goals, and manage invoices.
- Drive large-scale complex projects spanning across multiple sites and suppliers. Manage the project execution, identify project stakeholders, and manage their expectations.
- Serve as the primary point of contact for assigned vendor engagements, and communicate operational/process updates to vendors.
- Work closely with cross-functional teams, Center of Excellence (COE) team, Vendor Partners and other business teams to review the volume changes, forecasting and capacity planning and help teams prepare accordingly.
- Manage financials/metrics and workflow allocation for global projects on vendor operations cutting across multiple geographies, suppliers and platforms. Review vendor data, identify process improvement opportunities and drive improvement of vendor performance (e.g., Service Level Agreement (SLA) compliance, Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs)).
Experience Level
Mid LevelJob role
Work locationGurugram, Haryana, India
DepartmentProject & Program Management
Role / CategoryOther Program / Project Management
Employment typeFull Time
ShiftDay Shift
Job requirements
ExperienceMin. 5 years
About company
NameGoogle India Pvt Ltd
Job posted by Google India Pvt Ltd
Similar jobs you can apply for
Accounts / FinanceTally Accountant
Zade Infra Builders LLPPalam Vihar, Gurgaon/Gurugram
₹15,000 - ₹20,000
Work from OfficeFull TimeMin. 6 months
Basic EnglishCommis (Commi 1 / 2 / 3)
Compass GroupSector 74A, Gurgaon/Gurugram
₹15,000 - ₹25,000
Work from OfficeFull TimeAny experienceBasic EnglishStore Sales Executive
Gshops Retailer Private LimitedGurgaon/Gurugram
₹12,000 - ₹22,000*
Work from OfficeFull TimeMin. 1 yearBasic EnglishChat Support Representative
TeleperformanceGurgaon/Gurugram
₹25,000 - ₹27,000
Work from OfficeFull TimeMin. 6 monthsGood (Intermediate / Advanced) English
Account Assistant
Torolox IndiaSector 74A, Gurgaon/Gurugram
₹18,000 - ₹23,000
Work from OfficeFull TimeMin. 1 yearBasic EnglishCafe Manager
Easyway MarketingSector 99, Gurgaon/Gurugram
₹20,000 - ₹45,000
Work from OfficeFull TimeMin. 2 yearsGood (Intermediate / Advanced) EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Gurgaon/Gurugram to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Gurgaon/Gurugram at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Gurgaon/Gurugram . Through apna, you can find jobs in 64 cities across India. Join NOW!