Operation Executive

Hi there, we’re Smart Interviews.

We’re all about turning skills into success. Since 2016, we’ve helped 51,000+ students improve their problem-solving and logical thinking, securing jobs at top companies like Microsoft, Amazon, Adobe, Qualcomm, Oracle, VISA, and more.

Our journey started with Amit Bansal, an IIIT-H alumnus who previously worked at Amazon and D.E. Shaw. As a bootstrapped company, Amit’s passion for transforming tech education drives everything we do. He’s on a mission to bridge the skill gap and make learning practical and effective.

Together with our team, we focus on real-world training, personalized support, and mentorship to prepare you for success in the fast-changing tech industry. We’re not just here to help you ace interviews—we’re here to help you build a strong career!

We’re on a mission to bring quality education and the right opportunities to students from tier 2 and tier 3 engineering colleges. With a dedicated team of 60+ members, we’re working hard to make this vision a reality—and now, we’re looking for a star performer to join us as a Operations Executive.

About the Role-

We are looking for a proactive and detail-oriented Operations Executive to support the smooth functioning of our training programs and student operations. The ideal candidate should possess strong communication skills, good analytical abilities, and hands-on experience with Advanced MS Excel.

Key Responsibilities-

• Work extensively on Advanced MS Excel for data management, tracking, and reporting purposes.
• Handle and respond to incoming website enquiry calls professionally and efficiently.
• Monitor and track batch performance metrics regularly.
• Prepare and maintain reports and dashboards for different student batches.
• Conduct student feedback calls to understand and improve the learning experience of ongoing batches.
• Coordinate and conduct testimonial and review calls with students.
• Manage administrative and operational tasks, including:

-Student goodies and merchandise management.

-Coordination of operational requirements for batches.

-Maintaining records and documentation.

Requirements-

• Proficiency in Advanced MS Excel (VLOOKUP, Pivot Tables, Formulas, Data Analysis, etc.)
• Good verbal and written communication skills
• Strong organizational and multitasking abilities
• Ability to interact professionally with students and stakeholders
• Attention to detail and problem-solving mindset
• Prior experience in operations, administration, or student support roles is preferred

Preferred Skills-

• Basic reporting and data analysis skills
• Experience in EdTech or training operations is an added advantage
• Ability to work in a fast-paced environment

Hyderabad, Hitec City.

10-7PM.