Subject Matter Expert - Quality and Process Excellence

PEX - Subject Matter Expert

Clean Harbors Inc. (www.cleanharbors.com) is a NYSE listed US based $6.5 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim, who today remains the company’s Chairman and CEO. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated workforce of 27,000 employees and has over 450 service locations across the U.S., Canada and Mexico. Beyond addressing the environmental needs of its more than 300,000 customers, the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico, the anthrax attacks in New York, the 2015 avian flu outbreak that devastated the poultry industry, Hurricanes Katrina, Rita and Sandy, and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers, along with other major chemical releases into the environment.

Job Title: Subject Matter Expert (SME) - Process Excellence
Job Summary: We are looking for a Subject Matter Expert (SME) in Process Excellence to join our team. The SME will drive quality frameworks, continuous improvement, and process optimization across our processes.

Key Responsibilities:

Establish Quality frameworks (QC processes) across all functions, identify CTQs across all functions.  

• Use Continuous Improvement tools like Value Stream Mapping to optimize processes and eliminate waste. 
• Collaborate with Operations team to prioritize and complete (Continuous) Improvement projects and maintain project documentation, including status reports for timely closure of projects. 
• Conduct regular trainings on Continuous Improvement concepts and train staff in Quality aspects and Six Sigma concepts. 
• Support Process Excellence governance and communicate/ report key updates to leadership, dashboards, publish success stories etc 
• The candidate must be well versed with concepts of Failure Mode and Effect Analysis (FMEA) and coordinate with Ops, to ensure implementation of recommended actions. 
• Candidate must assist in devising and optimizing KPIs and benchmarks, review and update Standard Operating Procedures (SOPs) regularly. 
• Perform other related duties as assigned. 

Experience/ Skills required: 

• Experience in process improvement. 
• Strong analytical skills and proficiency in data analytics tools. 
• Expertise in automation and dashboard development. 
• Hands-on working experience on RCA, FMEA, and continuous improvement methodologies. 
• Six Sigma certification preferred. 

Excellent communication and collaboration skills. 

• Graduate (any field) 
• Understanding of Six Sigma/ Lean/ Kaizen Methodologies (Desired) 
• PowerBI/ other Reporting Tool (Desired) 
• SQL, Query Building, VBA and Adv Excel, Macros & Automation (Desired) 

Experience Level

Senior Level