Restaurant Manager

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a highquality menu and motivate our staff to provide excellent customer service. Restaurant Manager

responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will

ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and

customer-service standards.

Role & Responsibilities  Coordinate daily Front of the House and Back of the House restaurant operations  Deliver superior service and maximize customer satisfaction  Respond efficiently and accurately to customer complaints  Regularly review product quality and research new vendors  Organize and supervise shifts  Appraise staff performance and provide feedback to improve productivity  Estimate future needs for goods, kitchen utensils and cleaning products  Ensure compliance with sanitation and safety regulations  Manage restaurant’s good image and suggest ways to improve it  Control operational costs and identify measures to cut waste  Create detailed reports on weekly, monthly and annual revenues and expenses  Promote the brand in the local community through word-of-mouth and restaurant events  Train new and current employees on proper customer service practices  Implement policies and protocols that will maintain future restaurant operations

Requirements

 Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality

Manager or similar role

 Proven customer service experience as a manager

 Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and

dishes to inform customers and wait staff

 Familiarity with restaurant management software,

 Strong leadership, motivational and people skills

 Acute financial management skills

 BSc degree in Business Administration; hospitality management or culinary schooling is a plus