Senior IT Technologist - Tricentis Tools Administration and Automation

Senior IT Technologist - Tricentis

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

• Responsible for handling end to end lifecycle of Tricentis suite of applications
• Able to administer, support & troubleshoot issues related to qTest, Tosca and Vera applications
• Stay updated with the latest Tricentis technologies and best practices

Responsibilities may include following and other duties may be assigned:

• Establish and lead the Testing Center of Excellence (CoE) to standardize quality assurance practices across regulated pharma environments.

• Define and implement enterprise testing strategy, governance, and best practices leveraging the Tricentis suite (Tosca, qTest, NeoLoad, Vera, etc.).

• Drive end-to-end test automation using Tosca for UI, API, and SAP systems, ensuring scalability and maintainability.

• Good experience in Vera administration for digital validation and compliance documentation to ensure audit readiness.

• Lead performance and load testing initiatives using NeoLoad to optimize system stability and responsiveness.

• Promote adoption of AI-driven self-healing and Vision AI capabilities to reduce maintenance effort and increase automation reliability.

• Integrate Tricentis tools with CI/CD pipelines (Jira, LiveCompare) for continuous testing and faster releases.

• Oversee training, certification, and enablement programs to build Tricentis expertise across teams.

• Monitor testing effectiveness through KPIs and dashboards, driving continuous improvement and ROI from automation investments.

• Ensure all testing and validation processes adhere to GxP, CSV (Computer System Validation), and internal quality standards.

• Configure and maintain Tricentis qTest, Tosca, and Vera, including user management, role assignments, and system settings.

• Customize workflows, templates, and tool configurations to meet project and team requirements.

• Monitor tool performance, troubleshoot issues, and ensure high availability.

• Support test automation frameworks and execution pipelines using Tosca.

• Provide technical support to users, addressing tool-related issues and collaborating with IT and vendors for complex resolutions.

• Assist QA teams with test case creation, execution, and reporting within qTest and Tosca.

• Ensure Vera workflows, electronic signatures, and audit trails meet FDA 21 CFR Part 11 and other compliance standards.

• Collaborate with QA, validation, compliance, and development teams to align testing with regulatory and business needs.

• Develop and deliver training sessions for teams to maximize tool utilization and adoption.

• Create and maintain user guides, troubleshooting documentation, and best practices.

• Stay updated on new features and updates for Tricentis tools and recommend improvements to optimize workflows.

Required Knowledge and Experience:

• Bachelor's degree with 8-14 yrs relevant experience

• Proven experience administering Tricentis tools (qTest, Tosca) and compliance tools like Vera.

• Strong understanding of software testing lifecycle (STLC) and test management principles.

• Knowledge of Jira, ALM, DevOps, and CI/CD pipelines.

• Familiarity with regulatory compliance requirements (e.g., FDA 21 CFR Part 11).

• Expertise in Tricentis qTest, Tosca, and Vera administration.

• Strong problem-solving and analytical skills.

• Excellent communication and collaboration abilities.

• Ability to manage multiple priorities in a fast-paced environment.

• Experience with Jira, ALM, or other project management tools.

• Certification in Tricentis Tosca or qTest is a plus.

• Previous experience in a regulated industry, such as MedTech or Pharma.

 

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

 

 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

 

 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here  

Experience Level

Senior Level