Team Leader
Hagnos Marketing and ConsultingFixed
₹24,000 - ₹26,000
Earning Potential
₹26,000
Fixed
₹24,000 - ₹26,000
Earning Potential
₹26,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 27 Apr 2026 - 29 Apr 2026 | Time: 10.00 am - 04.00 pm...
Urgently hiring
11 applicants
Job Description
Job Summary:
We are hiring an experienced Team Leader from the BPO industry to lead a team, drive performance, and ensure operational excellence in a fast-paced environment.
Key Responsibilities:
- Lead and manage a team to achieve daily and monthly targets
- Monitor and improve key KPIs (AHT, SLA, Productivity, Shrinkage, Attrition)
- Conduct team huddles, coaching, and performance reviews
- Ensure quality standards and SLA compliance
- Analyze MIS reports and implement performance improvement plans
- Handle escalations and support the team effectively
Requirements:
- Minimum 1 year experience as a Team Leader in BPO (Mandatory)
- Strong team handling and people management skills
- Excellent communication skills
- Good knowledge of Excel and reporting
- Ability to work in a target-driven environment
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Indore to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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