Customer Care Executive
Go Digit Life Insurance LtdFixed
₹17,000 - ₹22,000
Earning Potential
₹22,000
Fixed
₹17,000 - ₹22,000
Earning Potential
₹22,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
8 applicants
Benefits include: PF
Job Description
Job Description
Designation: Junior Consultant / Consultant Customer Happiness
Process: Inbound Customer Care.
Working Hours: 9 hrs (Including 1 hour break)
Working Days: 6 days working rotational shift & 1 rotational off
Below
is the Job Description of the role -
- Customer Communication: Answer to customer calls to understand and address their needs, complaints, or other issues with Insurance products or services.
- Efficient Response: Respond efficiently and accurately to callers, explain possible solutions, and ensure customers feel supported and valued.
- Active Listening: Engage in active listening with callers, confirm or clarify information, and diffuse irate customers as needed.
- Tool Utilization: Utilize software, databases, scripts, and tools appropriately.
- Performance Metrics: Understand and strive to meet or exceed call center metrics while providing excellent, consistent customer service.
- Policy Adherence: Adhere to all company policies and procedures.
We are looking for candidates who possess:
- Excellent Verbal and Written Communication Skills: Strong ability to communicate effectively in both spoken and written forms.
- Hindi Proficiency: Fluency in English is mandatory.
- Sympathetic Approach & Multitasking Ability
- Voice Process Experience: Preferable experience in voice process roles.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Jaipur to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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The last date to apply for this job is 21 Aug 2026. For more details, download apna app and find Full Time jobs in Jaipur . Through apna, you can find jobs in 64 cities across India. Join NOW!