Administrative Assistant

Migration Case Officer / Admin Assistant – VisaFox Migration

Location: Australia

Industry: Australian Migration & Visa Services

Job Duties & Responsibilities

• Prepare and lodge Australian visa applications accurately and efficiently
• Maintain records of all clients and visa applications
• Contact clients to collect required documents and follow up on pending information
• Organize, review, and manage migration-related documents
• Keep records of company finances, payments, and invoices
• Draft and prepare submission letters and supporting documents
• Monitor application progress, pending documents, deadlines, and visa updates
• Coordinate with the social media team and provide updates when required
• Work closely with the IT team for system management and operational support
• Use Client Relationship Management (CRM) software to manage client records and communication
• Ensure all data and records are updated and maintained properly
• Provide administrative support to the migration team

Preferred Skills

• Strong organizational and communication skills
• Attention to detail and ability to manage multiple applications
• Experience with documentation and administrative work
• Good English writing skills
• Knowledge of Australian migration processes is preferred
• Experience using CRM software is an advantage
• Ability to work independently and within a team

Bonus: Previous experience in migration, legal, education, or administrative roles will be highly regarded.

Why Join VisaFox Migration?

Great opportunity for someone who wants to build a long-term career in the Australian immigration and migration industry

• Full training and guidance will be provided to the right candidate
• Opportunity for career growth and salary increase based on performance, commitment, and long-term work
• Friendly and supportive work environment
• Primarily office-based role, however work-from-home flexibility can be provided when required

Ideal Candidate

We are looking for someone who is motivated, organized, willing to learn, and interested in growing with the company long term.