Customer Support Manager
Zaroori AcademyFixed
₹18,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹18,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) EnglishJob highlights
Fast HR reply
HR responded to 86% candidates in last 3 days
22 applicants
Job Description
Customer Support Manager
Experience Required: Minimum 2 Years
Location: Sherpur, Ludhiana
Employment Type: Full-Time
Job Summary: We are looking for a dedicated and professional Customer Support Manager to lead customer service operations and ensure excellent client satisfaction. The ideal candidate should have strong communication skills, experience in handling customer queries, and good knowledge and usage of LinkedIn for professional communication and networking.
Key Responsibilities: Manage daily customer support operations and resolve customer concerns efficiently.
- Maintain high levels of customer satisfaction through professional communication.
- Handle customer queries via phone, email, chat, and social media platforms.
- Monitor and improve customer support processes and team performance.
- Build and maintain professional relationships using LinkedIn and other communication platforms.
- Coordinate with internal teams to resolve customer issues quickly.
- Prepare customer service reports and feedback analysis.
Requirements: Minimum 2 years of experience in customer support or customer service management.
- Excellent verbal and written communication skills.
- Good knowledge and usage of LinkedIn.
- Strong problem-solving and team management abilities.
- Ability to handle customer complaints professionally.
- Basic computer knowledge and familiarity with CRM tools.
- Preferred SkillsLeadership and team coordination.
- Time management and multitasking abilities.
- Positive attitude and customer-focused approach.
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The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Ludhiana to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Ludhiana at apna.
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