Telecalling Executive

We are hiring a Telecaller / Customer Calling Executive to call potential customers, retailers, resellers, interior designers, and online leads. The role will focus on calling, follow-ups, lead qualification, and passing interested customers to the sales team.

Key Responsibilities

• Make daily calls to new leads, old leads, retailers, resellers, and interior designers.
• Explain products, offers, categories, and wholesale benefits.
• Generate interest and qualify potential customers.
• Take basic customer details and requirements.
• Share product catalog and website link on WhatsApp.
• Follow up with customers who showed interest.
• Maintain daily call records and lead status in Google Sheets / Excel.
• Coordinate with the sales executive for serious buyers.
• Handle basic customer questions politely and professionally.
• Achieve daily calling and follow-up targets.

Daily Target

• 80–120 calls per day.
• 15–25 interested conversations per day.
• Proper follow-up with all warm leads.
• Daily reporting of call status.

Required Skills

• Good speaking skills in Hindi.
• Basic English understanding preferred.
• Comfortable with phone calling and WhatsApp follow-up.
• Polite, patient, and confident communication style.
• Basic computer and mobile knowledge.
• Should be punctual and target-focused.
• Prior telecalling, sales calling, customer support, or lead generation experience will be preferred.

Candidate Profile

• Freshers can apply.
• Candidates from telecalling, customer support, sales, e-commerce, retail, home decor, or real estate background will be preferred.
• Must be sincere, disciplined, and comfortable with daily calling targets.

Incentives

Extra incentives will be given for qualified leads, successful conversions, and monthly target achievement.