Client Relationship Executive

Client Relationship Executive

Location: Andheri West, Mumbai

Company: Glutape India Pvt Ltd

Experience: Min 1 year

Qualification: Bachelor’s Degree

About the Role

We are looking for a Client Relationship Executive to manage and strengthen relationships with existing clients across assigned areas. The role focuses on client retention, maintaining and growing product-wise sales, and identifying cross-selling opportunities within Glutape’s product portfolio.

The ideal candidate should have strong communication skills, a customer-focused mindset, and the ability to maintain long-term business relationships in a B2B environment.

Key Responsibilities

1. Manage relationships with clients in designated areas to ensure customer satisfaction and long-term engagement.
2. Maintain consistent or increasing product purchases within the existing client base
3. Track and analyze product-wise sales performance across accounts
4. Identify and develop cross-selling opportunities within the company’s product portfolio
5. Maintain CRM records including client interactions, sales updates, follow-ups, and opportunity tracking
6. Ensure steady sales growth and retention within assigned accounts
7. Meet monthly and quarterly targets related to client retention, product sales growth, and overall sales performance
8. Coordinate with internal teams to ensure smooth client servicing and relationship management

Additional Responsibilities

1. Attend training sessions related to new products and sales strategies
2. Support the Business Development Team in client onboarding and retention activities

Skills & Requirements

1. Strong communication and relationship-building skills
2. Understanding of client retention and cross-selling techniques
3. Proficiency in CRM tools and sales tracking processes
4. Ability to manage multiple client accounts effectively
5. Good analytical and coordination skills

Preferred Background

1. 1+ years of experience in sales or customer relationship management
2. Prior exposure to B2B client handling preferred
3. Experience in managing client retention and growth across multiple products will be an advantage

Relevant Skills

1. Client Engagement
2. CRM Management
3. Cross-Selling
4. Retention Strategies
5. Area-Based Account Management
6. Relationship Management

Why Join Us ?

At Glutape India Pvt Ltd, you will get the opportunity to work in a growing industrial solutions company with exposure to client relationship management, product portfolio handling, and long-term account development in the B2B sector.