Teleperformance

Customer Care Executive

Teleperformance
Malad West, Mumbai/Bombay
₹25,000 - ₹30,000 monthly

Fixed

₹25,000 - ₹30,000

Earning Potential

₹30,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

5 applicants

5 applicants

Benefits include: PF, Two-way cab

Benefits include: PF, Two-way cab

Job Description

Roles and Responsibilities


  • Handle international customer calls, emails, and chats to provide exceptional customer service.

  • Resolve customer queries related to products/services in a timely and professional manner.

  • Maintain accurate records of all interactions with customers using CRM software.

  • Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction.

  • Meet performance targets set by the company for quality, productivity, and sales metrics.

Desired Candidate Profile


  • 1-5 years of experience in an international call center environment (blended process).

  • Excellent communication skills in English language (written & spoken).

  • Proficiency in handling multiple processes such as US process, UK process, ICSE/CSA certification preferred.

  • Ability to work on semi-voice/BPO voice projects with excellent attention to detail.


  • Contact HR: Yamanur K - 9449900627
  • yamanurappa.kuri@teleperfomancedibs.com



Job role

Work location
Work locationMalad West, Mumbai, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsInternational calling, Blended process, International business management, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameTeleperformance
Address
AddressMalad West, Mumbai, Maharashtra, India
Job posted by Teleperformance

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You can expect a minimum salary of 25,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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