Sales Coordinator

Role Overview

The Sales Coordinator for Mattress plays a crucial role in ensuring smooth operations within the sales department. This position is essential for coordinating with retail stores and managing customer interactions to support overall business efficiency.

Key Responsibilities

- Coordinate with retail stores to ensure effective communication and support.

- Prepare and send quotations to customers as needed.

- Track orders and manage dispatch processes to ensure timely delivery.

- Handle customer inquiries via WhatsApp and calls with professionalism.

- Establish and maintain contact with B2B customers to drive sales.

- Assist with basic billing coordination and ensure accuracy.

- Follow up with customers regularly to enhance satisfaction and resolve issues.

- Maintain organization and discipline in managing daily tasks and responsibilities.

Desired Candidate Profile

Education: Graduate

Experience: Minimum 4-5 years in sales coordination or a related field

Technical Skills: Proficient in Excel and familiar with CRM tools

Other Skills: Strong follow-up skills, organized, and disciplined

Communication: Good communication skills in Hindi and basic English