Control Management Product Owner

Associate, Control Management - Controls Room Product Owner

The Firmwide Control Management mission is to solidify an effective control framework within and across the lines of business by identifying and remediating control issues with a sense of urgency, regardless of the source.  The Firmwide Control Management team will work collaboratively with other control disciplines and will oversee existing control functions as well as the development of new control functions and protocols.  This process will enable the firm to engage the appropriate teams in a timely manner and provide the ability to quickly remediate critical control issues across all the impacted areas of the firm.

Job Summary
As an Associate, Controls Room Product Owner within the Firmwide Control Management team, you will support the design and implementation of the Firmwide Operational Risk platforms and related ecosystem. You will work closely with Product leads to provide innovative and efficient solutions using Agile methodology, acting as a bridge between business stakeholders and the development team to ensure a clear understanding of business needs.

Job responsibilities

• Act as a bridge between business stakeholders and the development team, ensuring a clear understanding of business needs
• Gather and elicit high-quality requirements, translating them into Epics/user stories with clear acceptance criteria
• Influence business users and application development teams to ensure implementation is aligned with strategic goals
• Drive discussions during user story refinement, sprint planning, backlog grooming
• Maintain appropriate change control processes and traceability
• Coordinate and work closely with the developers during systems development and testing including clarification of any queries
• Support user acceptance testing in coordination with the business
• Assist the training team to compile job aids and training documentation
• Capture metadata for business and reporting concepts as part of the user story documentation

Required qualifications, capabilities and skills

• Master’s degree in Business Management/ Finance or bachelor’s degree in Commerce/ Accounts or equivalent8+ years of work experience as a Product Owner/Business Analyst working with Agile methodology
• Must have experience eliciting and writing business and functional requirements through user stories in Agile methodology
• Must have experience working with client and systems migration
• Must have change management, user acceptance testing, project management and data management experience
• Must have experience in working on JIRA, SharePoint, MS Office Suite
• Knowledge of collaborative tools like Lucid would be desirable
• Ability to translate Business objectives into AI/ML use cases with clear success metrics; understand core evaluation concepts for models and LLMs
• Ability to create, iterate, and manage prompts to improve the clarity, relevance, and consistency of AI outputs
• Must be able to provide creative problem resolution, with good analytical skills and attention to detail in written documentation
• Must have good verbal/written and inter-personal skills
  

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level

Senior Level