Grievance Redressal Officer
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Grievance Redressal Officer-HO & SUPPORT-Grievance Redressal
- Responsible for addressing and resolving grievances raised by customers or employees. - Acts as a liaison between the organization and complainants to ensure fair and timely resolution. - Requires strong communication and problem-solving skills to handle sensitive issues effectively. - Typically involves understanding regulatory and compliance frameworks related to grievance management. - The role is crucial for maintaining organizational reputation and ensuring customer satisfaction. - Works closely with various departments to investigate and resolve complaints. - Requires attention to detail and ability to manage confidential information. - May involve preparing reports and documentation related to grievance cases. - The position is based in Mumbai and involves office-based work. - Suitable for candidates with experience in legal, compliance, or customer grievance handling functions.Job role
Job requirements
About company
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
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